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Nie-fiksie / Non-fiction
Business / Besigheid

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9780241406816

Nie-fiksie / Non-fiction: Business / Besigheid

Nie-fiksie / Non-fiction  -  Business / Besigheid
R 320
A transformative guide to building more fulfilling relationships with colleagues, friends, partners, and family, based on the landmark Interpersonal Dynamics ('Touchy Feely') course at Stanford's Graduate School of Business

The ability to create strong relationships with others is crucial to living a full life and becoming more effective at work. Yet many of us find ourselves struggling to build solid personal and professional connections, or unable to handle challenges that inevitably arise when we grow closer to others. When we find ourselves in an exceptional relationship--the kind of relationship where we feel fully understood and supported for who we are--it can seem like magic. But the truth is that the process of building and sustaining these relationships can be described, learned, and applied.

David Bradford and Carole Robin taught interpersonal skills to MBA candidates for a combined seventy-five years in their legendary Stanford Graduate School of Business course Interpersonal Dynamics (affectionately known to generations of students as 'Touchy Feely') and have coached and consulted to hundreds of executives for decades.

In Connect, they show readers how to take their relationships from shallow to exceptional, along the way offering time-tested strategies for giving feedback, negotiating boundaries, and working through disagreements. Through stories of people navigating tricky moments in relationships--all based on real dynamics Bradford and Robin have witnessed or experienced--we see the six hallmarks of an exceptional relationship in action: authenticity, vulnerability, honesty, a willingness to ask for and offer help, a shared commitment to growth, and an ability to deal productively with conflict.

Filled with relatable scenarios and research-backed insights, Connect will be an important resource for anyone hoping to improve existing relationships and build new ones at any stage of life.
Publication date: 2021-02-28
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9780627033285

Nie-fiksie / Non-fiction: Business / Besigheid

Nie-fiksie / Non-fiction  -  Business / Besigheid
R 345
The core focus of marketing is developing and delivering need-satisfying, value-creating offerings to an organisation's target markets. Guided and influenced by a constant stream of new developments and initiatives in the marketing arena, marketing management has established itself as a dynamic field of study. Contemporary cases in Southern African marketing is about the integration of theory and practice, focusing specifically on consumer insights to guide marketing strategy. Contemporary cases in Southern African marketing is a collection of case studies designed to provide a taste of local, regional and international marketing experiences across a broad spectrum of industries, with special attention being given to emerging market contexts. A handy reference grid is included that indicates which areas of marketing the different case studies deal with. Each case study has been carefully selected to emphasise the different critical aspects of marketing and includes questions that help to direct the reader's attention towards the most important points. Contemporary cases in Southern African marketing is aimed at undergraduate and postgraduate students of marketing.
Publication date: 2016-01-01
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9780627035906

Nie-fiksie / Non-fiction: Business / Besigheid

Nie-fiksie / Non-fiction  -  Business / Besigheid
R 470
Good operations and supply chain management practices are fundamental for the survival of both private and public organisations offering goods or rendering services. Because these practices are subject to evolving market and macro issues, which are themselves intrinsic to micro-practices and processes, it is of great importance to study, understand and address current concerns. Contemporary issues in operations and supply chain management reveal a wide range of present-day matters that focus on the deep multiplicity of relationships between operations, supply chains and the changing business environment. Contemporary issues in operations and supply chain management offer tools and techniques to cope with the ever-increasing forces of supply versus demand, against the backdrop of limited resources and a constantly changing business environment. It offers a well-balanced approach between theory and practice by including contemporary issues and cases within the industry, Africa and the rest of the world. Contemporary issues in operations and supply chain management aim to have international reach and relevance for a broad audience, including but not necessarily limited to business practitioners of all kinds in any sector middle and senior managers in the industry (both buyer and supplier organisations) academia - undergraduates and postgraduates form higher education establishments, universities and colleges professional bodies (as recommended text/learning materials) members of industry trade associations and anyone else seeking insights into contemporary issues in operations and supply chain management. Professionals with years of experience in the field will benefit from this book as methods and strategies inherited from the past appear to no longer fit the realities presented by the ever-changing modern business environment.
Publication date: 2019-01-01
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9780627035975

Nie-fiksie / Non-fiction: Business / Besigheid

Nie-fiksie / Non-fiction  -  Business / Besigheid
R 270
Contracts form an integral part of strategic sourcing in modern supply chains. They bind people, customers, suppliers and organisations into a coherent working relationship whereby goods and services are exchanged in a mutually agreed framework. Contract management provides an introduction to the basic management principles of planning, organising, directing and control as an approach to managing contracts. Contract management explains the importance of managing the content of the contract as well as the contracting process so that unnecessary problems can be prevented and, as a result, important relationships can be maintained. The chapter on broad-based black economic empowerment has been removed from this edition as this is now well established, and new regulations in terms of the Preferential Procurement Policy Framework Act have been introduced. South African and US case studies are included, which should give learners a broad insight into some practical problems that may occur in contracts. The late Gideon Nieman is was professor emeritus and former head of the Department of Business Management at the University of Pretoria. He worked for more than 20 years in senior positions in trade and industry before joining academia. He also presents presented short courses on contract management and procurement.
Publication date: 2017-01-01
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9780627026188

Nie-fiksie / Non-fiction: Business / Besigheid

Nie-fiksie / Non-fiction  -  Business / Besigheid
R 475
Corporate communication - Getting the message across in business is not a textbook; it is a practical guide to successful business communication in the South African context. It caters for the needs of students in Business communication at universities, universities of technology, comprehensive institutions, and business professionals in large organisations, small business owners and entrepreneurs. A few of the important topics addressed in this title are Effective interpersonal business communication; dealing effectively with clients; persuasion and negotiation; the role of culture in business communication.
Publication date: 2007-01-08
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9780639939568

Nie-fiksie / Non-fiction: Business / Besigheid

Nie-fiksie / Non-fiction  -  Business / Besigheid
R 240
Developing an impactful corporate social investment (CSI) strategy and approach with real potential to positively change people's lives can be a tricky exercise. Those grappling with how best to approach CSI will find thought-provoking insights in this book that will contribute positively to how they view, shape and execute their CSI strategy. In a most accessible way, this guidebook on CSI presents an instructive and constructive way of building a CSI strategy.
Setlogane Manchidi, Head of CSI at Investec, is known in the CSI space for his passion and strong desire to see meaningful change in people's lives. In this book, informed by his experiences as a CSI practitioner over the years, he unpacks what he considers to be essential aspects of CSI practice. Manchidi adopts and articulates a question-based approach to creating an effective CSI strategy.

Recognising that business is not separate from society, Manchidi suggests that companies need to ask themselves some serious questions, amongst them: Why should they be doing CSI and, importantly, why are they doing it? The questions, which are reflected on the cover of the book, are difficult ones which require complete honesty, deep consideration and the necessity of placing 'impact' at the centre of the formulation of CSI strategy.

Through this book, Setlogane Manchidi reminds us of the significance of a carefully considered CSI strategy and approach, especially in a country such as South Africa with many socio-economic challenges that continue to impact negatively on ordinary people's day-to-day lives.
Publication date: 2018-10-02
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9780627031243

Nie-fiksie / Non-fiction: Business / Besigheid

Nie-fiksie / Non-fiction  -  Business / Besigheid
R 465
Cost and Management Accounting provides a comprehensive introduction for students new to this business-relevant subject field. The book covers topics such as an introduction to cost and management accounting and new developments taking place, cost classification, cost behaviour, inventory management, cost flows, pricing decisions, different types of budgets and standard costing. The various costing systems are dealt with in detail. The theoretical underpinnings of the subject are carefully and clearly explained, with an abundance of examples to illustrate how management accountants apply their expertise to the problems they are required to solve in the business environment. In addition to these illustrative examples, each chapter gives students the opportunity to test their understanding by working through different types of questions. An extensive glossary gives users further support. This book is written from a South African perspective, and local legislation and accounting practices are taken into account.
Publication date: 2016-01-01
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9780627036798

Nie-fiksie / Non-fiction: Business / Besigheid

Nie-fiksie / Non-fiction  -  Business / Besigheid
R 225
Cost and management accounting workbook offer students valuable practise opportunities around specific topics. It has been developed with the aim of assisting students who have trouble in grasping cost accounting techniques. Cost and management accounting workbook does not supplement any specific textbook, but rather covers the topics that students will be required to understand and master in order to complete their cost and management accounting modules successfully within the minimum required period. It provides the opportunity to practise further, with questions graded as basic, intermediate and advanced in an effort to cater to all students at various levels. The contributors to this book are experienced lecturers who have drawn on their experience to construct targeted questions based on the areas with which the majority of their students experience issues.
Publication date: 2018-01-01
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9780593070109

Nie-fiksie / Non-fiction: Business / Besigheid

Nie-fiksie / Non-fiction  -  Business / Besigheid
R 350
As a young man, Ed Catmull had a dream: to make the world's first computer-animated movie. He nurtured that dream first as a Ph.D. student at the University of Utah, where many computer science pioneers got their start, and then forged an early partnership with George Lucas that led, indirectly, to his founding Pixar with Steve Jobs and John Lasseter in 1986. Nine years later and against all odds, Toy Story was released, changing animation forever. Since then, Pixar has dominated the world of animation, producing such beloved films as Monsters, Inc., Finding Nemo, The Incredibles, Up, and WALL-E, which have gone on to set box-office records and garner twenty-seven Academy Awards. The joyousness of the storytelling, the inventive plots, the emotional authenticity: In some ways, Pixar movies are an object lesson in what creativity really is. Now, in this book, Catmull reveals the ideals and techniques, honed over years, that have made Pixar so widely admired-and so profitable. Creativity, Inc. is a book for managers who want to lead their employees to new heights, a manual for anyone who strives for originality, and the first-ever, all-access trip into the nerve center of Pixar Animation Studios-into the story meetings, the postmortems, and the 'Braintrust' sessions where art is born. It is, at heart, a book about how to build and sustain a creative culture-but it is also, as Pixar co-founder and president Ed Catmull writes, 'an expression of the ideas that I believe make the best in us possible.'
Publication date: 2014-05-02
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9780241458730

Nie-fiksie / Non-fiction: Business / Besigheid

Nie-fiksie / Non-fiction  -  Business / Besigheid
R 835
or almost a hundred years from the 1860s, the City of London's overseas banks financed the global trade that lay at the core of the British Empire. Foremost among them from the beginning were two start-up ventures: the Standard Bank of South Africa, which soon developed a powerful domestic franchise at the Cape, and the Chartered Bank of India, Australia and China. This book traces their stories in the nineteenth century, their glory days before 1914 - and their remarkable survival in the face of global wars and the collapse of world trade in the first half of the twentieth century. The unravelling of the Empire after 1945 eventually forced Britain's overseas banks to confront a different future. The Standard and the Chartered, alarmed at the expansion of American banking, determined in 1969 on a merger as a way of sustaining the best of the City's overseas traditions. But from the start, Standard Chartered had to grapple with the fading fortunes of its own inherited franchise - badly dented in both Asia and Africa - and with radical changes in the nature of banking. Its British managers, steeped in the past, proved ill-suited to the challenge. By the late 1980s, efforts to expand in Europe and the USA had brought the merged Group to the brink of collapse. Yet it survived - and then pulled off a dramatic recovery. Standard Chartered realigned itself, just in time, with the phenomenal growth of Asia's 'emerging markets', many of them in countries where the Chartered had flourished a century earlier. In the process, the Group was transformed. Trebling its workforce, it brushed aside the global financial crisis of 2008 and by 2012 could look back on a decade of astonishing growth. Recent times have added an eventful postscript to a long and absorbing history. Crossing Continents recounts Standard Chartered's story with a wealth of detail from one of the richest archives available to any commercial bank. The book also affords a rare and compelling perspective on the evolution of international trade and finance, showing how Britain's commercial influence has actually worked in practice around the world over one hundred and fifty years.
Publication date: 2021-07-31
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9780062845023

Nie-fiksie / Non-fiction: Business / Besigheid

Nie-fiksie / Non-fiction  -  Business / Besigheid
R 380
Four-time New York Times bestselling author Gary Vaynerchuk offers new lessons and inspiration drawn from the experiences of dozens of influencers and entrepreneurs who rejected the predictable corporate path in favour of pursuing their dreams by building thriving businesses and extraordinary personal brands.

In his 2009 international bestseller Crush It, Gary insisted that a vibrant personal brand was crucial to entrepreneurial success, In Crushing It!, Gary explains why that's even more true today, offering his unique perspective on what has changed and what principles remain timeless. He also shares stories from other entrepreneurs who have grown wealthier—and not just financially—than they ever imagined possible by following Crush It principles. The secret to their success (and Gary's) has everything to do with their understanding of the social media platforms, and their willingness to do whatever it took to make these tools work to their utmost potential. That's what Crushing It! teaches readers to do.

In this lively, practical, and inspiring book, Gary dissects every current major social media platform so that anyone, from a plumber to a professional ice skater, will know exactly how to amplify his or her personal brand on each. He offers both theoretical and tactical advice on how to become the biggest thing on old standbys like Twitter, Facebook, YouTube, Instagram, Pinterest, and Snapchat; podcast platforms like Spotify, Soundcloud, iHeartRadio, and iTunes; and other emerging platforms such as Musical.ly. For those with more experience, Crushing It! illuminates some little-known nuances and provides innovative tips and clever tweaks proven to enhance more common tried-and-true strategies.

Crushing It! is a state-of-the-art guide to building your own path to professional and financial success, but it's not about getting rich. It's a blueprint to living life on your own terms.
Publication date: 2018-05-31
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9781869286064

Nie-fiksie / Non-fiction: Business / Besigheid

Nie-fiksie / Non-fiction  -  Business / Besigheid
R 390
A framework for understanding the core issues in customer service delivery and management, using a holistic approach. Includes activities, providing the optimal usage of notional hours within the SAQA framework, and the application of an industry-related project.
Publication date: 2007-01-10
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9781785042140

Nie-fiksie / Non-fiction: Business / Besigheid

Nie-fiksie / Non-fiction  -  Business / Besigheid
R 350
Brené Brown has taught us what it means to dare greatly, rise strong, and brave the wilderness. Now, based on new research conducted with leaders, change makers, and culture shifters, she's showing us how to put those ideas into practice so we can step up and lead.
Leadership is not about titles, status, and wielding power. A leader is anyone who takes responsibility for recognizing the potential in people and ideas, and has the courage to develop that potential. When we dare to lead, we don't pretend to have the right answers; we stay curious and ask the right questions. We don't see power as finite and hoard it; we know that power becomes infinite when we share it with others. We don't avoid difficult conversations and situations; we lean into vulnerability when it's necessary to do good work. But daring leadership in a culture defined by scarcity, fear, and uncertainty requires skill-building around traits that are deeply and uniquely human. The irony is that we're choosing not to invest in developing the hearts and minds of leaders at the exact same time as we're scrambling to figure out what we have to offer that machines and AI can't do better and faster. What can we do better? Empathy, connection, and courage, to start.

Four-time #1 New York Times bestselling author Brené Brown has spent the past two decades studying the emotions and experiences that give meaning to our lives, and the past seven years working with transformative leaders and teams spanning the globe. She found that leaders in organizations ranging from small entrepreneurial startups and family-owned businesses to nonprofits, civic organizations, and Fortune 50 companies all ask the same question: How do you cultivate braver, more daring leaders, and how do you embed the value of courage in your culture?

In this new book, Brown uses research, stories, and examples to answer these questions in the no-BS style that millions of readers have come to expect and love. Brown writes, “One of the most important findings of my career is that daring leadership is a collection of four skill sets that are 100 percent teachable, observable, and measurable. It's learning and unlearning that requires brave work, tough conversations, and showing up with your whole heart. Easy? No. Because choosing courage over comfort is not always our default. Worth it? Always. We want to be brave with our lives and our work. It's why we're here.”

Whether you've read Daring Greatly and Rising Strong or you're new to Brené Brown's work, this book is for anyone who wants to step up and into brave leadership.
Publication date: 2020-07-30
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9781868428090

Nie-fiksie / Non-fiction: Business / Besigheid

Nie-fiksie / Non-fiction  -  Business / Besigheid
R 270
Nothing in life is certain, except death and taxes - or so the saying goes. South African tax dodgers and criminals - from drug dealers and rhino horn smugglers to one of the hitmen who shot Brett Kebble - have come to realise this truth the hard way.

Former tax sleuth and bestselling author of Rogue, Johann van Loggerenberg, was at the centre of several such high-profile SARS cases that spanned many years. He offers a riveting insider's view on some of these cases, like the investigations into Dave King, Billy Rautenbach, Barry Tannenbaum, as well as Jacob Zuma, Julius Malema and others.

Since the early days of democracy, a small but determined band of people at SARS who fulfilled various investigative functions came to know every trick and scam in the book, and developed the expertise on how best to hold tax dodgers to account. Their cases often dragged on for years, with many of the defendants using every legal trick to fight back - but SARS never gave up.

Van Loggerenberg also revisits events around the hollowing out of the tax authority post-2014 and brings the reader up to date on the extraordinary occurrences at SARS since the new dawn of the Cyril Ramaphosa era.
Publication date: 2018-07-04
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9780627022234

Nie-fiksie / Non-fiction: Business / Besigheid

Nie-fiksie / Non-fiction  -  Business / Besigheid
R 235
The object of this title is to provide a systematic and comprehensive introduction to research design and statistical analysis for students in the behavioural and social sciences. With the exception of the summation sign, in the use of which the student is given ample practice, no mathematics beyond senior primary school level is required for coping with the material.
Publication date: 1976-01-01

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