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Nie-fiksie / Non-fiction
Business / Besigheid

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9780627034176

Nie-fiksie / Non-fiction: Business / Besigheid

Nie-fiksie / Non-fiction  -  Business / Besigheid
R 535
Organisations are essentially social entities whose effectiveness depends on the contribution and affective commitment of people. Successful organisations do not develop by chance, but are rather the result of carefully planned interventions into their structure, leadership and management orientations, culture, processes and behaviours. Organisational behaviour: a contemporary South African perspective provides a solid and scientific foundation for understanding, predicting, evaluating and managing individual and group behaviour in organisations. Organisational behaviour explores the expectations that organisations and employees have of each other. It addresses contemporary issues related to business ethics, systems psychodynamics, engagement, performance excellence, changing communication technology, transformational and authentic leadership, diversity and globalisation. It contains encounters, discussion questions, practical exercises and case studies to stimulate self-study, debate and reflective thinking. Updated lecturer support material is also available. Organisational behaviour is aimed at aspiring as well as established managers and business owners, irrespective of their field.
Publication date: 2016-01-01
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9780627035999

Nie-fiksie / Non-fiction: Business / Besigheid

Nie-fiksie / Non-fiction  -  Business / Besigheid
R 540
What is marketing? Many people assume marketing is just advertising or selling products and services to people. Marketing is, however, much more complex than this. It involves foreseeing customers' needs and satisfying those needs better than competitors do. Introduction to marketing covers the core marketing management functions that are vital to the success of any business.
Introduction to marketing addresses concepts such as consumer behaviour, marketing research, segmentation, targeting and positioning. It also focuses on contemporary marketing topics such as marketing metrics, international marketing, business-to-business (B2B) marketing versus business-to-consumer (B2C) marketing, and ethical considerations.
Publication date: 2018-01-01
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9780627036811

Nie-fiksie / Non-fiction: Business / Besigheid

Nie-fiksie / Non-fiction  -  Business / Besigheid
R 545
Today, more than ever before, South Africa's business climate is confronted with various challenges as a result of external environmental forces as well as internal nuances within the southern African context. The environment is characterised by change, turbulence and competitiveness, and therefore strategy is of the utmost importance for any organisation to survive and thrive. Many people's lives and jobs are affected by strategic decisions and far too often, top management develops a strategy that is neither communicated to, nor fully understood by, other levels of management and employees, and may not even be relevant to the continued existence of the organisation. Strategic management explains the principles and application of the strategic management process, vital to sustaining the success of every organisation. Real southern African case studies are included to support these principles and applications.

This is the fourth edition of Strategic management, the first specifically southern African textbook on this subject. It emphasises the important role of corporate governance, with specific reference to the King IV Report. Appropriate southern African examples and case studies are used to illustrate the latest trends, particularly the history, development and strategy of Shoprite Checkers, which is used as a cohesion case study throughout this textbook. Key terms, summary questions and answers, relevant websites and recommended reading lists are also provided.

Strategic management: southern African concepts and cases will be invaluable not only to students of business management but also to organisations, from corporate companies with management training programmes to small business ventures struggling to hold their ground in a competitive environment.
Publication date: 2019-01-01
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9780712676090

Nie-fiksie / Non-fiction: Business / Besigheid

Nie-fiksie / Non-fiction  -  Business / Besigheid
R 550
Can a good company become a great one and, if so, how?
After a five-year research project, Collins concludes that good to great can and does happen. In this book, he uncovers the underlying variables that enable any type of organization to make the leap from good to great while other organizations remain only good. Rigorously supported by evidence, his findings are surprising - at times even shocking - to the modern mind.

Good to Great achieves a rare distinction: a management book full of vital ideas that reads as well as a fast-paced novel.
Publication date: 2001-10-26
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9780627034022

Nie-fiksie / Non-fiction: Business / Besigheid

Nie-fiksie / Non-fiction  -  Business / Besigheid
R 555
Despite best intentions, the reality is that 'development' is still conceptualised, planned and 'delivered' by change agents and their institutions in a top-down manner. This is problematic for both the beneficiaries and government change agents as it amplifies rather than lessens service delivery challenges and does not lead to a grassroots planning partnership. Development, change and the change agent - facilitation at grassroots contextualises the change agent through his or her relationship with the local beneficiaries of development. This updated second edition, previously titled The development change agent - a micro-level approach to development, consists of thirteen chapters contributed by seventeen authors representing nine universities. The key theme is the challenge to establish authentic and empowering participation and the importance of change agent and local development beneficiary engagement and partnerships in achieving this. It covers an interdisciplinary field of development-related foci using a holistic, people-centred approach which includes grassroots facilitation, capacity building, empowerment and participation, developmental local government and good governance, and national development planning. It also incorporates social capital, indigenous knowledge systems, action research methodology and project management. Scholars, development practitioners, development consultants, those working for NGOs and CBOs, development corporations/agencies, and politicians and government officials, specifically local ones, will find the publication relevant in confronting contemporary developmental challenges. Francois Theron is a senior lecturer at the School of Public Leadership at Stellenbosch University. Trained in anthropology and development studies, he fully supports interdisciplinary research. In 2014, he co-edited Development, the State and Civil Society in South Africa (Van Schaik Publishers) with Ismail Davids. Ntuthuko Mchunu is a project manager for community-based tourism development at the City of Cape Town municipality. In addition to his public and development management qualifications at Stellenbosch University, he has extensive practical experience in the local government sphere as a change agent. Theron and Mchunu have partnered in numerous previous projects, leading to this 2016 publication.
Publication date: 2016-01-01
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9780627035470

Nie-fiksie / Non-fiction: Business / Besigheid

Nie-fiksie / Non-fiction  -  Business / Besigheid
R 560
There is a growing awareness in the global business environment of the importance of managing the supply side, also referred to as the input side, of an organisation or supply chain as a strategically important area. South African managers are certainly also aware of the potential of the supply side to contribute to strategic competitive advantage in an increasingly difficult and competitive business environment. This seventh edition of Purchasing and supply management provides contemporary insights into this dynamic field. Purchasing and supply management introduces current concepts and management tools to make purchasing and supply management more efficient in functioning within the broader concept of supply chain management. It covers not only basic principles, but also the activities incumbent on a purchasing and supply manager. It addresses the relationships between purchasing and concepts such as strategic sourcing, and areas of application. This new edition has been comprehensively updated and includes case studies and multiple choice questions. It is student friendly, while at the same time remaining a valuable aid to the purchasing fraternity in South African business. Some of the more prominent topics that are included in this edition are the following: Purchasing and supply policies and strategies; Purchasing price determination and cost analysis; Evaluation and selection of suppliers; The management of quality; Sustainability in purchasing and supply; Supplier development; Electronic commerce and electronic procurement applications Purchasing and supply management is aimed at students in this field as well as practitioners in business. The editors of this standard South African text, Prof. Hannie Badenhorst-Weiss, Dr Orpha Cilliers, Ms Winnie Dlamini and Prof. Marcus Ambe, obtained valuable contributions from authors from a number of institutions.
Publication date: 2017-01-01
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9780627035937

Nie-fiksie / Non-fiction: Business / Besigheid

Nie-fiksie / Non-fiction  -  Business / Besigheid
R 565
Entrepreneurs are the core and essence of any economy. Without entrepreneurs, there would be no business and without business, there would be no government, as there would be nobody to pay taxes to finance it. What distinguishes entrepreneurs from the masses, and even from innovative individuals, is that they act on opportunities and create something new, thereby driving economic evolution.

Entrepreneurship - a South African perspective is a guide to becoming a successful entrepreneur. Entrepreneurship - a South African perspective describes and illustrates new venture creation within a South African context: the start-up process, the growth stages and the challenges in the maturity phase of the business. In this fourth edition, all the chapters have been updated and some chapters, including those on international business opportunities and legal aspects, have been substantially revised. Exercises, activities and numerous case studies based on the latest research in South Africa are included.
Entrepreneurship is aimed at undergraduate students at all higher education institutions in South Africa as well as entrepreneurs, managers, management consultants and trainees, developers and presenters of in-house business courses.
Publication date: 2018-01-01
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9780627033247

Nie-fiksie / Non-fiction: Business / Besigheid

Nie-fiksie / Non-fiction  -  Business / Besigheid
R 565
e-Commerce is a broad term that covers all business activities that use the internet as the platform for conducting exchanges or forming and maintaining relationships. It encompasses social media, the sharing economy, mobile applications, e-tailing, the changes to business models and developments such as wearables, and is a rapidly growing component of business education. The separation between real and virtual worlds is becoming more intangible as we rapidly face a new world of integrated technology. e-Commerce provides a solid grounding in this dynamic discipline as well as tools and techniques to leverage for e-commerce business success. e-Commerce is written from the perspective of a developing country and makes use of many South African examples. It uncovers the main business drivers that practitioners need to be aware of in this rapidly developing field, from an overview of the e-commerce environment and the digital business models and strategies that have emerged from it to an in-depth look at the strategic drivers for digital and social marketing, operations and emerging trends in the digital future. e-Commerce is aimed at students who already have an understanding of general business theory, specifically basic concepts in economics, marketing and management.
Publication date: 2016-01-01
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9780627031113

Nie-fiksie / Non-fiction: Business / Besigheid

Nie-fiksie / Non-fiction  -  Business / Besigheid
R 565
With the development of the integrative supply chain management approach, traditional thinking about concepts such as purchasing, materials management, distribution and logistics management has become outdated. Speculation on the reasons for the dynamic growth of supply chain management in South African businesses ranges from the opening up of the domestic economy to the pressure of global competitors. The astonishing success of progressive organisations such as SA Breweries, Sasol, Iscor, Steinhoff and Sappi in the international marketplace, however, is in no small part a result of their early adoption of the supply chain philosophy (customer value creation, total cost of ownership, integration of processes and the reduction of cycle time) and they have contributed significantly to the unprecedented growth of supply chain management in South Africa. Supply chain management identifies the strategic impact and evolutionary direction of the field in a global market environment and emphasises the changes in processes and management thinking required to introduce supply chain management in South African organisations. It covers topics such as supply chain strategies, organisations, optimisation, performance improvement, customer service, quality and inventory management, the total cost of ownership, green supply chain management, investment recovery, e-commerce, negotiations, transport and distribution management, the retail supply chain and global supply chain management. Supply chain management is aimed at all supply chain, logistics and transport management students.
Publication date: 2016-01-01
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9781869283674

Nie-fiksie / Non-fiction: Business / Besigheid

Nie-fiksie / Non-fiction  -  Business / Besigheid
R 565
Major theories of organisational development (OD) and how these are applied in practice, especially in the context of southern Africa. Introduces the dynamic new onion model, which graphically outlines the concentric processes of OD. Provides case studies to illustrate the practical implications of OD. Aimed at academics and OD practitioners.
Publication date: 2003-01-08
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9780627036750

Nie-fiksie / Non-fiction: Business / Besigheid

Nie-fiksie / Non-fiction  -  Business / Besigheid
R 590
The global market of today is characterised by fierce competition which has heightened customer expectations and forced business enterprises to invest in, and focus attention on, their supply chains. This, together with continuing advances in information and communication technology, has motivated the continuous evolution of the supply chain and of the techniques to manage it effectively. In South Africa, the public sector is confronted with supply chain skill and capacity shortages. Hence there is a need for continuous learning and development of supply chain staff to maintain a feasible fit between government institutions' objectives, skills and resources and a changing procurement environment. Public procurement and supply chain management will help to accelerate much-needed transformation in the public sector in this regard. Public procurement and supply chain management provides new ideas, concepts, case studies and practical experiences regarding public sector supply chains. Public procurement and supply chain management will serve as a valuable resource for public procurement learners, government officials, academics, researchers, consultants, students and other concerned parties with interest in public procurement and supply chain management.
Publication date: 2019-01-01
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9780627034275

Nie-fiksie / Non-fiction: Business / Besigheid

Nie-fiksie / Non-fiction  -  Business / Besigheid
R 595
Lloyd's of London aptly refers to insurance as 'the protection of the few, by the many', with its purpose being to restore the insured to the position that existed immediately prior to the incident that led to a loss, damage or liability. Insurance uses the pooling concept to provide cover against financial losses by collecting premiums, investing some of the funds and using the pool of money to pay out claims, simultaneously covering operating expenses and ensuring sustainability by creating reserves and adding value to the insurance company. Fundamentals of insurance is a concise yet comprehensive introduction to insurance, specifically for South African circumstances. Fundamentals of insurance highlight the need for commercial and personal insurance by explaining the financial objectives of firms and individuals, the role of financial statements and financial analysis, the valuation of assets and how risk management and insurance are related. It details how insurance business needs to be conducted, the procedures for handling claims, as well as the fundamental aspects of personal and commercial insurance. It provides a comprehensive framework and guidelines, with self-assessment questions at the end of each chapter, and prepares aspiring insurers for the entry-level of the insurance industry. Fundamentals of insurance is aimed at insurance students as well as organisations and institutions in the insurance field. Johan Marx is the director of the School of Management Sciences at the University of South Africa (Unisa). He holds a DCom (Business Management) and has been in academia since 1987. He was a trade and industry advisor at DTI from 1984-1987, and chair of the Department of Finance, Risk Management and Banking from 2007-2012. His research interests are currently in risk management and insurance. Frank van der Meer is a chartered insurance practitioner (FCII) and a fellow of the Insurance Institute of South Africa (FIISA). He has been in the insurance industry since 1966 and was the director of education of the Insurance Institute of South Africa from 1991-2003. He managed several insurance courses at the Unisa Centre for Business Management from 2006-2014. He remains actively involved in insurance education and training and is passionate about professionalism in the industry.
Publication date: 2016-01-01
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9780627033445

Nie-fiksie / Non-fiction: Business / Besigheid

Nie-fiksie / Non-fiction  -  Business / Besigheid
R 595
Ekonomie vir Suid-Afrikaanse studente is 'n omvattende inleiding tot ekonomie in die algemeen, teen 'n hedendaagse Suid-Afrikaanse agtergrond. Die gemaklike styl en talle praktiese voorbeelde maak hierdie publikasie besonder toeganklik. Die boek dek al die material wat gewoonlik vir inleidende kursusse voorgeskryf word en le 'n stewige grondslag vir intermediere en gevorderde studie in ekonomie. Die vyfde uitgawe is 'n herstruktureerde, omvattend hersiene en opgedateerde weergawe van die gewilde vierde uitgawe. Soos in die vorige uitgawes, val die klem op die toepassing van ekonomiese teorie. 'n Magdom tersaaklike inligting oor die Suid-Afrikaanse ekonomie word ook gegee.
Publication date: 2015-01-01
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9780627034084

Nie-fiksie / Non-fiction: Business / Besigheid

Nie-fiksie / Non-fiction  -  Business / Besigheid
R 595
'The first edition of Municipal finance and accounting was published in 2007 and was the first comprehensive text on the principles and best practice of municipal finance and accounting to appear since Dr. Jack Cowden's 1968 treatment of more or less the same subject matter. The first edition was revised in 2011, the main changes being the inclusion of considerable additional material on the legislative framework governing municipalities, an extensive revision of the chapter on municipal budgets in order to incorporate the approaches introduced by the 2009 regulations on budgets and reporting requirements, and various amendments to chapters 3 and 4 to reflect the advent of further GRAP standards and changes in important local government statutes. The example of the annual financial statements contained in Chapter 5 was entirely redone to accord with the requirements of GRAP, and the chapter itself amended to include summaries of most of the prescribed GRAP standards. The many changes in municipal finance that occurred since 2011 have now necessitated a second revision. All newly enacted legislation and amendments to existing legislation have been included, as well as important impending legislation and new regulations, particularly those issued in terms of the Municipal Systems Act and Municipal Finance Management Act. Important MFMA circulars are also covered, as are other significant guidelines issued by the National Treasury. Various other matters of importance in relation to the financial administration and governance of municipalities are also dealt with, including municipal public accounts committees (PACs), new approaches to grants, the supply chain management reporting framework and several significant court cases. An updated version of the annual financial statements has also been prepared. As with the original edition, this revised version deals holistically with all the key features of municipal finance and accountancy, with emphasis on the principles of sound financial governance in municipalities. It is designed for use in tertiary education and also for regular consultation by accounting officers, financial and non-financial officials and councilors in the performance of their duties. Municipal finance and accounting should be useful to anyone involved with, or interested in, the financial administration and governance of municipalities.'
Publication date: 2015-01-01
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9780627025877

Nie-fiksie / Non-fiction: Business / Besigheid

Nie-fiksie / Non-fiction  -  Business / Besigheid
R 595
This edition of managing tourism services strives to promote and instil a strong customer-centric orientation in the reader. Therefore, the title places strong emphasis on service orientation and the content focuses on managerial functions as a means of enhancing the experience of the tourist. This has led to the introduction of new chapters such as service people management and the consequence of tourism. Several existing chapters are rewritten to enhance the customer-centric and service-orientated focus of this edition. Several new South African case studies and applications are included to ensure a truly South African perspective.
Publication date: 2006-01-06

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